IT Support

Home IT Support

ExtraScope provides you with the reliability and confidence you need in your IT investments. Modern computing has become increasingly complex. With new technologies emerging more frequently, your organisation needs the support of a company who is on the forefront of IT developments and understands how your organisation will be effected.

We pride ourselves on our pro-active approach to every customers’ needs. In an era where IT is one of the most essential things in our day to day environment, we will be there for you to ensure that your systems continue to operate in the most effective way.

Managed IT support

Our managed IT support plan is designed to cover all your IT systems for a fully inclusive fixed monthly cost.

Our pro-active monitoring will help to diagnose and resolve many issues before they affect your business.

For any other problems, our 15 minute remote response will have your system back online with minimal disruption in the shortest time possible.

In the event that a remote solution can’t be found, we will provide an engineer onsite within 2 hours to rectify the problem at no additional cost.

Peace of mind is enhanced with our Antivirus and remote backup services included in the fixed monthly cost.

Question/Quote?

Ad-hoc IT support

We understand that some businesses may only need professional help occasionally and we are more than happy to offer this service also.

When the need arises, give us a call and you will receive the same level of dedication and care as our contract customers.

Why outsource IT?

ExtraScope has a large team of engineers which guarantees that there will always be someone available to resolve your problems quickly ExtraScope’s team of engineers have a wide range of skills which are constantly being reviewed and updated. This ensures an effective and efficient service.

Without outsourced IT the sole responsibility is left to your ‘In house’ support. Should a mistake be made by this person they may spend a long time fixing it at your cost.

With our support ‘many hands make light work’.

ExtraScope provides a guaranteed service which will remain unaffected by staff holidays or sickness. This alone provides peace of mind that your systems are always a priority.

Features:

Pro-active IT support
Unlimited support offsite and onsite
Support available via website, telephone or email
15 minute remote response time
2 hour onsite response time
Remote backup of server data included
Anti-Virus software included
Support for all IT equipment and software
No charge for routine network and server maintenance
Daily server monitoring and safety checks
Server and network health monitoring
Replacement loan equipment if we remove any hardware for repair

Let us go the extra mile for you…

IT Support

Managed IT support

Ad-hoc IT support

Why outsource IT?

ExtraScope provides a guaranteed service which will remain unaffected by staff holidays or sickness. This alone provides peace of mind that your systems are always a priority.

Features:

Let us go the extra mile for you…

ExtraScope on Twitter

Clients have said

Extrascope Contact

IT Support

Managed IT support

Ad-hoc IT support

Why outsource IT?

ExtraScope provides a guaranteed service which will remain unaffected by staff holidays or sickness. This alone provides peace of mind that your systems are always a priority.

Features:

Let us go the extra mile for you…

ExtraScope on Twitter

Clients have said

Extrascope Contact

Cookies